Create Staff Member

Keeping everyone informed of orders is an important part of sales operations and customer experience. In ShipEarly we provide the ability for your store to create multiple staff members to be able to login and see order activity, order notes, or create their own notes and send consumers messages in the platform. Staff members can also use their logins to see inventory of participating brands to have more confidence to sell the bikes knowing they will be available without sharing the login of the primary account holder who has additional privileges. Staff members cannot perform refunds. This must be done through the primary account holder.

Create a Staff Member

1. Click on the Staff tab
2. Click Add Employee
3. Provide the staff members details including first and last name, email, phone, role, and select the location(s) they belong to. A unique email is required for each staff member unless you prefer all staff members share one email. However, to track which staff member performs what actions it is ideal to have multiple logins.
4. You can also assign staff hours
5. Click Save

Your newly created staff member will receive an email informing them you have created an account on their behalf with a temporary password. They will now have access to their account at the specified location.