Recording Sales in LightSpeed Retail

To record sales in LightSpeed Retail there are two different order types: In Stock orders being fulfilled from your inventory and Ship to Store orders (where your vendor ships to your location missing items). On both order types sales are entered into LightSpeed as you would any other consumer sale as the order is between you and the consumer and therefore you are responsible for paying sales tax on orders.

Automatic Order Creation (Recommended)

If you selected to Create Sales in POS system on the Inventory Settings page, the sale will automatically be created in LightSpeed for you with the payment method Stripe and the customer record. If you opted to uncheck and manually record sales in LightSpeed see section at bottom of support article.

For Ship to Store orders it is recommended LightSpeed users turn on the Negative Inventory module. This is enabled by default for any LightSpeed user that signed up after 2019. This means that the sale will enter in your POS and if 0, will go to -1 until you receive the unit shipped from your vendor.

To balance your cash deposits in the register, you should make a register withdrawal for Stripe credit card processing fees and ShipEarly fees. Please note in the near future we will be making these adjustments automatically.

1. Select Sales > Payout / Drop under the register the sale was made
2. Deduct the credit card processing and Stripe fees so the cash deposit between your bank and your register matches

   

   Note: To find the fees on orders you can view in ShipEarly on Consumer Orders tab or it will also be available inside Stripe. Order fees are the combination of Stripe and ShipEarly fees. On Ship to Store orders where your Net Dealer Cost is deducted this should also be added to the cash withdrawal. The cash deposit after withdrawal if done correctly will balance and match your Gross Payout seen below:

   

If Opting to Manually Record Sales in LightSpeed

If you did not select Create Sales in your POS you will have to do an extra step manually.

1. Create the sale or work order in LightSpeed selecting New Sale with the full retail and tax value
2. Select Sales > Payout / Drop under the register the sale was made

   

3. Deduct the Order fees and Dealer Cost if applicable on Ship to Store so the cash deposit between your bank and your register matches

   

4. Note: To find the fees on orders you can view in ShipEarly on Consumer Orders tab or it will also be available inside Stripe. Order fees are the combination of Stripe and ShipEarly fees. The cash deposit after withdrawal if done correctly will balance and match your Gross Payout seen below: